Certificate III in Surface Extraction Operations

Graduates at this level will apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known and stable contexts within established parameters.

This qualification reflects the role of employees such as production operators in an open cut mine or quarry, who perform tasks involving a broad range of skilled applications in a varied work context, using some discretion and judgement in selecting equipment, services or contingency measures.
Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states, territories, and industry sectors. Relevant information must be sourced prior to application of the qualification.
Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning.
Graduates at this level will have factual, technical, procedural and some theoretical knowledge of a specific area of work and learning.
Core Units
Unit Code Unit Description
BSBCUE301 Use multiple information system
BSBCUE307 Work effectively in customer engagement
BSBCUE309 Develop product and service knowledge for customer engagement operation
BSBCUS301 Deliver and monitor a service to customers
Elective Units
Unit Codes Unit Description
BSBCUE203 Conduct customer engagement
BSBCUE304 Provide sales solutions to customers
BSBMGT401 Show leadership in the workplace
BBSMGT402 Implement operational plan
BSBMGT405 Provide personal leadership
BSBSLS407 Identify and plan sales prospects
BSBSLS408 Present secure and support sales solutions
BSBSUS401 Implement and monitor environmentally sustainable work practices

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